Installation Guide

Typical Installation Problems

Most errors or warnings from EASY Bots will appear in the Experts tab of your MetaTrader 5 terminal. If you have tried the suggestions below and still encounter issues, please reach out to our support team.

Still Having Issues?

If you've tried these solutions and still encounter problems, our support team is here to help.

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For faster assistance, please include screenshots from the Experts tab when contacting support.

Typical Installation Problems

The Bots Do Not Appear After Copying the Files

Incorrectly Entered AIAccessID / AiAccessKey

AutoTrading (Allow Automated Trading) Is Not Enabled

Missing "http://easytradingai.com" in WebRequest Settings

No Loaded .set Files or "Automatic Set Apply = False"

Too Many Open Charts

VPS or Network Latency Issues

Ignoring the Experts Tab for Error Descriptions

Still Having Issues?

Typical Installation Problems

Problem #1The Bots Do Not Appear After Copying the Files

The Bots Do Not Appear After Copying the Files

Problem #2Incorrectly Entered AIAccessID / AiAccessKey

Incorrectly Entered AIAccessID / AiAccessKey

Problem #3AutoTrading (Allow Automated Trading) Is Not Enabled

AutoTrading (Allow Automated Trading) Is Not Enabled

Problem #4Missing "http://easytradingai.com" in WebRequest Settings

Missing "http://easytradingai.com" in WebRequest Settings

Problem #5No Loaded .set Files or "Automatic Set Apply = False"

No Loaded .set Files or "Automatic Set Apply = False"

Problem #6Too Many Open Charts

Too Many Open Charts

Problem #7VPS or Network Latency Issues

VPS or Network Latency Issues

Problem #8Ignoring the Experts Tab for Error Descriptions

Ignoring the Experts Tab for Error Descriptions

Still Having Issues?